Enabling better tenant-guest experiences through technology
We now know that technology is transforming roles and relationships between the host and occupant. Landlords and property managers need to be guest-centric, data-driven, and brand focused. Occupants expect much more than four walls and utilities or even basic amenities. The guest of the future expects services, convenience, community, and connectivity. In this session, we strategize on how to measure success, what is and is not enabling better guest experience, and how to better leverage tech to maximize returns on the space-as-a-service model.