Approach
Three phases.
Build the model.
Track the constraints.
Move the needle.
If the diagnostic doesn't surface a revenue opportunity worth more than our fee, you don't pay.
Build the model that shows what your data has been trying to tell you.
An economic model that maps your clinic's full revenue picture across patient lifecycle, service mix, pricing, and capacity — and shows what changes when you pull any lever.
Founders already tracking core metrics often enter here with an existing picture. We build on it.
Patient lifecycle
Where patients go after visit one
Maps movement from new patient through retained to your highest-value cohort and shows exactly where drop-off happens.
Revenue composition
Acquired vs. compounding revenue
Measures your Acquisition Dependency Index, the share of revenue that requires a constant flow of new patients to sustain.
Service economics
Volume vs. margin by service
Identifies which services drive your busiest days and which drive your profit, and whether those are the same services.
Capacity utilization
How provider time converts to revenue
Shows where your ceiling is and what a hiring decision does to your economics before you make it.
The constraint is rarely where you're looking.
Once the model is built, we read it together. A retention problem looks like a marketing problem. A pricing problem looks like a volume problem. A capacity problem looks like a hiring problem. The model shows you which one it actually is — and what moving it is worth.
Constraint identification
Find the actual bottleneck
Not the symptom. The root cause limiting your revenue growth right now.
Initiative prioritization
What to move first
A ranked view of initiatives by economic impact, starting with the highest-leverage opportunity.
Decision framework
A plan you can act on
Clear recommendations in order of what matters most, with the economic rationale behind each one.
Execute on what the model tells you. Recalibrate as your clinic moves.
Phase 3 is where the model pays off. Targeted sprints address the initiatives the diagnostic surfaces. The model updates as results come in. Bigger decisions get pressure-tested against real numbers before you commit.
One-way doors
Big decisions, pressure-tested
New hire, second location, service expansion. The model tells you what the economics look like before you commit.
Sprints
Focused initiative execution
Pricing adjustments, patient scripting, service mix changes — each sprint is scoped, time-boxed, and tied to a specific model output.
Calibration
The model updates as you move
New data flows back into the model. What worked, what didn't, and what to prioritize next becomes clearer over time.
Chrystal Clinic:
$0 in year-one
incremental revenue
A single-location integrative wellness clinic in Sycamore, IL. LUFT built the economic model, identified five opportunity gaps, and designed the operational playbook to close them — at zero incremental cost.