Decision infrastructure for cash-pay health clinics.

The best-run clinics in your market already have an economic model. LUFT builds yours. Then helps you use it.

For integrative clinic and medspa founders doing $300K–$1.5M — whether you're growing or planning a premium exit.

The opportunity cost

Running a clinic on revenue numbers alone is no longer enough.

The most competitive cash-pay clinics aren't just tracking top-line revenue. They're running on economic models that show them exactly where patients are dropping off, which services are generating real margin, and when to hire, when to hold, and when to reprice.

That level of visibility used to require a full-time analyst. Today it's accessible to any clinic willing to build the infrastructure. Most aren't.

The clinics that do have a structural advantage that compounds over time. Better decisions. Stronger retention. A business that's worth more whether you're growing it or preparing to sell it.

The question isn't whether your clinic needs an economic model. It's whether you have one yet.

LUFT — Constraint Visual
THE SOLUTION ACQUISITION Referral gaps & discoverability RETENTION First-visit dropout & conversion PRICING Service mix & revenue per visit CAPACITY Utilization & scheduling
The Solution
Retention First-visit dropout & conversion
Acquisition Referral gaps & discoverability
Pricing Service mix & revenue per visit
Capacity Utilization & scheduling

The problem is rarely what it looks like.

A retention problem looks like a marketing problem. A pricing problem looks like a volume problem. A capacity problem looks like a hiring problem.

LUFT builds your clinic's economic model from the ground up. Then we sit with you and interpret it. We identify the actual constraint, prioritize the initiatives that move the needle, and help you make decisions with confidence instead of instinct.

Recent Work

LUFT — Chrystal Clinic Case Study Visual
Chrystal Clinic · LUFT Case Study

The patient who returns
is worth 7× more

Patient lifetime value by visit milestone · Integrative acupuncture clinic · Sycamore, IL

Figure 01 · Patient Lifetime Value
Every additional visit compounds.
Most clinics don't see it until it's too late.
1 visit
$89
2 visits
$164 1.8×
3 visits
$256 2.9×
4 visits
$339 3.8×
5 visits
$431 4.8×
6+ visits
$772 MVP 8.7×

Average lifetime revenue per patient by total visit count. Trailing 18-month cohort, all services. Data sourced from Jane.app export, analyzed by LUFT.

Figure 02 · The First-Visit Leak
The highest-leverage opportunity
is already inside your schedule.
Current State
38.5%
of new patients return
within 30 days
At 50 new patients per month, roughly 31 return for a second visit. The other 19 — whose acquisition cost is already spent — never come back.
Target · 12 Months
50%
of new patients return
within 30 days
Moving from 38.5% to 50% adds 6 additional returning patients per month at 50 new patients/month — 72 per year entering the retention funnel, acquisition cost already paid.

First-visit return rate measured over trailing 18 months. Scale example assumes 50 new patients/month for illustration. Chrystal Clinic baseline: 22.6 new patients/month.

LUFT · Practice Economics · luft.net

Start with a clinic diagnostic.

Every clinic runs on demand, patient flow, and provider capacity. The Diagnostic is a structured engagement that maps your clinic economics to identify and prioritize the bottlenecks limiting your performance.

LUFT Diagnostic Dashboard
Trailing 18M Revenue
764K
7,400 visits · 2,800 patients
Revenue Per Visit
$73
↑ 21% over engagement period
Acquisition Dependency Index
34%
66% acquisition-dependent
Monthly Revenue · Apr 2024 – Feb 2026
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Patient Retention Funnel
1
2,072
2
51%
3
65%
4
58%
5
49%
ADI Scale
<25% 40% 55% 70%
34%
Trailing 18 Months
Top Patient Metrics
MVP revenue
Avg LTV 6+
MVP multiple

Why LUFT exists

Most clinics are clinically sophisticated but economically blind. Practitioners spend years mastering diagnosis and treatment, yet the business itself often runs on instinct. When problems appear, advisors usually focus on marketing, staffing, or operations. Those may help, but they rarely address the underlying economics of the clinic. LUFT focuses on that layer by helping founders understand how demand, patient flow, pricing, and provider capacity translate into revenue.

Learn about our approach.