LUFT · Patient Journey Analytics

ArcOS

Custom retention systems for independent health clinics.

Visit 3 of 6
and overdue

Your scheduling platform shows you who’s on the calendar. It doesn’t show you who’s slipping out of an active treatment plan. ArcOS does.

No integration, by design

ArcOS runs on a file you export from your scheduling platform, not a live link into your records. You decide exactly what it sees and when.

Calibrated to your base

Tuned to your patients’ real treatment rhythm, not a template borrowed from another practice.

Catches broken rhythm

Flags the critical early-arc patients slipping off cadence, while there’s still time to bring them back.

Reengagement, ranked

Surfaces lapsed patients worth winning back, prioritized by value and ready for a campaign.

Custom views for your team

Built around how your front desk and providers actually work. The lists they need, nothing they don’t.

Your records stay in-house

Everything runs in your own browser. No patient data sits on a LUFT server or passes through the cloud, so no third party ever holds your records.

ArcOS is calibrated to your clinic and team.

Access the patient journey insights that matter

arcapp.yourclinic.com

Patient Journey Analytics

1,700 patients · 18,640 completed visits analyzed

↓ Download Excel ↑ New file

Contact this week

overdue, still in arc

Active arcs

193

currently in treatment

On track

recently seen

Lapsed

1,297

long inactive

Patients still in an active treatment arc and overdue for their next visit, ranked by urgency. These are this week’s calls.

Patient	Segment	Arc visits	Total	Last visit	Overdue	Provider	Focus
M. Alvarez	Drifting	3 visits	14	2026-04-12	58d	Dana Whitlock	Fertility
J. Okafor	Drifting	6 visits	31	2026-04-13	57d	Marcus Bell	Pain
R. Petrova	Drifting	2 visits	9	2026-04-13	57d	Priya Anand	General
T. Nguyen	Overdue	9 visits	22	2026-04-20	50d	Dana Whitlock	Fertility
S. Bauer	Overdue	4 visits	17	2026-04-24	46d	Dr. Liam Carrow	Pain
C. Mwangi	Overdue	7 visits	7	2026-04-28	42d	Renee Soto	Cosmetic
L. Romano	Overdue	3 visits	11	2026-05-02	38d	Marcus Bell	General
K. Sato	Overdue	5 visits	26	2026-05-06	34d	Priya Anand	Fertility

Patient	Segment	Arc visits	Total	Arcs	Last visit	Days since	Provider
D. Halloran	Lapsed	112	112	1 arc	2023-05-10	1126d	Dana Whitlock
P. Fontaine	Lapsed	18	97	4 arcs	2024-11-02	584d	Marcus Bell
A. Becker	At Risk	5	41	3 arcs	2025-12-15	176d	Priya Anand
N. Castellano	Drifting	6	33	2 arcs	2026-04-13	57d	Dana Whitlock
G. Abadi	Overdue	9	22	1 arc	2026-04-20	50d	Dr. Liam Carrow
E. Park	On Track	4	28	5 arcs	2026-05-28	12d	Renee Soto

Provider	Patients	Active arc	On Track	Overdue	Drifting	At Risk	Lapsed
Dana Whitlock	520	62	14	41	22	48	395
Marcus Bell	430	51	11	33	19	41	326
Priya Anand	388	44	9	29	17	36	297
Dr. Liam Carrow	226	24	6	17	9	20	174
Renee Soto	136	12	4	9	6	12	105

Sample view. Representative data, not a real clinic.

How it works

1 Audit Free for qualified clinics

We read your scheduling data to find the retention patterns that matter and understand what you are trying to fix.

2 Calibrate To your data

We tune the thresholds and flags to your patients’ real treatment rhythms, so the tool reflects how your clinic actually works, not a template.

3 Build Deployed

We build your tool and deploy it to your clinic’s own web address, with hands-on support so your team is ready from day one.

ArcOS is a custom retention system built around your own data and calibrated to how your team actually works. The full process typically takes three weeks from receipt of data to launch, with ongoing support available as your clinic evolves.

Run an integrative clinic doing $200K to $1.5M a year? Let’s talk about what ArcOS would find in your patient data.

Join the waiting list.

Join the waiting list

Tell us a bit about your clinic and we’ll reach out when a spot opens.

See case studies →